Supporting Communities in Norfolk to Plan for the Future
We offer fully funded training plus My Future Care Handbooks and ongoing support to organisations, community groups and professionals in Norfolk who want to help people plan ahead for later life and possible future care.
Why this matters
If you support people who are entering later life, living with serious health conditions, or making care choices for themselves or others, you know how challenging it can be for them to plan for the future. Often, they just want to focus on living their best life right now.
What if you could help them plan for tomorrow and live for today?
That’s where we come in.
My Future Care is a project of the not-for-profit social enterprise My Care Matters. We’re dedicated to helping people make informed choices and take practical steps earlier — with warmth, compassion and easy-to-use tools that make planning feel positive and achievable.
About the My Future Care Handbook
At the heart of our approach is the My Future Care Handbook — a friendly, jargon-free workbook covering everything from writing a Will and setting up a Power of Attorney to exploring care options, staying well and recording personal wishes.
Every Norfolk-based organisation that takes part in our funded training receives free/subsidised Handbooks to share with the people they support, helping them start practical, empowering conversations in their own communities.
The Handbook acts as a simple, structured guide — turning what can be a daunting topic into a positive, forward-looking conversation about what matters most.
How we support organisations in Norfolk
Thanks to grant funding, we are offering organisations, community groups and professionals in Norfolk free online training and ongoing support, structured around the My Future Care Handbook, so you can confidently help people plan ahead for the future.
Our offer includes:
- A short consultation to discuss your community’s needs and how we can help you support them
- Two interactive 90-minute online training sessions on how to support others with their future planning. (via Zoom)
- A copy of the My Future Care Handbook for every training participant, plus free/subsidised Handbooks for your community
- Ongoing access to our team, who provide telephone and online advice
- A comprehensive package of support and resources to keep you up to date and connected with our 130+ partner organisations around the UK
Further questions?
These sessions aren’t about turning you and your team into future care planning experts — they’re designed to give you the confidence and skills to start meaningful conversations and to support individuals in identifying and acting on their priorities.
We’ve trained a wide range of people, from volunteer community group organisers to seasoned palliative care nurses already helping people plan their future care.
The training helps participants to:
- Understand the importance and benefits of advance care planning
- Explore the challenges some individuals face when discussing their future
- Gain practical knowledge of advance care planning tools and documentation
- Learn key coaching techniques
- Confidently support individuals in setting and achieving their goals for later life and future care planning, using the My Future Care Handbook as a conversation guide.
Upcoming training dates:
2026
April 10th and 24th Fridays
May 8th and 22nd Fridays
June 15th and 30th Monday and Tuesday
July 10th and 24th Fridays
Sept 11th and 29th Friday and Tuesday
Oct 12th and 26th Mondays
Nov 6th and 20th Fridays
All 10:30 am – 12 noon
The training takes place on Zoom
- Participants should attend both sessions
When you take part in our funded training, you become part of the My Future Care community of more than 130 organisations across England.
You will receive:
- Access to our team who provide telephone and online support for any questions that come up as you work with with your community
- Invitations to online meet-ups
- Access to our online portal packed with additional planning resources, FAQs and discussion forums
- Regular newsletters and new practical resources
- Ongoing support from our team and peer organisations
- Case studies and ideas from our community
Organisations that have taken part tell us they feel better equipped to provide timely, confident and person-centred support.
Invitations to online meet-ups
Access to our online portal packed with additional planning resources, FAQs and discussion forums
Regular newsletters and new practical resources
Ongoing support from our team and peer organisations
Case studies and ideas from our community
Organisations say our support helps them feel equipped to provide timely, confident and person-centred support.
All we ask is that you:
- Encourage the people you support to use the My Future Care Handbook after training
- Keep in touch with them to see how they’re getting on
- Share a little feedback to help us learn and improve
We can share lots of ideas and examples from other organisations across Norfolk as to how you might do this.
Organisations across England are already using the My Future Care Handbook to open up meaningful conversations about later life and future planning. Here are just three examples:
“Using the Handbook has enabled carers and family to gain an understanding as to what to expect, to explore their own wishes and feelings and most importantly where to find information. These sessions have provided a safe space to explore future planning in an informal setting, promoting discussion and peer support.”
Katie Rickwood, The Alzheimers Society, West Sussex
“Ultimately, we want people to feel empowered and in control of their lives, and we see the Handbook as a valuable tool to support those conversations.”
Lucy Summerhayes, Dorking Healthcare (DHC)
““[The Handbook] helps us understand the decisions and plans that will enable us to maintain our chosen independent life-styles in our homes. We see it as a valuable tool for considering our future plans for care.”
April Yasamee, Ageing Without Children (AWOC)
Explore more case studies featuring some of our 130+ partners across England.
Get started today
If you’d like to explore how My Future Care could help your organisation start these important conversations, just click below:
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